Our clients have some great things to share!
I want to thank American Platinum Plumbing for their excellent service in repairing a water leak in my bathroom. From start to finish, the team was professional, courteous, and reliable. They took the time to clearly explain the issue, kept me updated throughout the process, and worked efficiently to make sure everything was repaired properly. I truly appreciate the care and communication they provided, as well as the time they dedicated to ensuring the job was done right. I highly recommend American Platinum Plumbing for anyone in need of trustworthy and quality plumbing services.
cathy.b
★★★★★
This was an awesome experience! From talking to one of the owners, Sonny, who came out twice to my house to talk. The office staff, excavators, plumbers. They all did an amazing job. Ever stage I received excellent communication and updates as well as explanations of what was going on. Including showing me pictures. It’s messy work tunneling under a house and repairing. I always seek smaller businesses to support and APP didn’t let me down. Thank you everyone!
Jeff Bassett
★★★★★
Alex and Derrick were wonderful! They came together and were able to fix 2 separate issues in less than 20 minutes. They were easy to work with and did everything they could to double check and ensure that everything was in order! I would highly recommend this company!
Julia Kerr
★★★★★
Derrick and Alex are exceptional workers! They had to work in a really tight spot where my water heater sits. They worked constantly and I never heard any complaints. Your company is lucky to have them. I hope if I ever need your services in the future…I’ll get these two!
Elva Wright
★★★★★
Derrick was a gentlemen and helped us out so much! We are thankful for him and I would recommend him to anyone who wants a nice gentleman who takes pride in his work and explains in detail what he has to do to fix the problem, along with helpful tips. Derrick was very professional and thorough and I highly recommend Derrick at American Platinum Plumbing to repair or replace anything for your next plumbing project.
Chris Hickman
★★★★★
Derrick, Alex and Rickey were great! They came to my house multiple times for a multistage project. Got everything done as promised and over delivered by helping me out when my water filter didn’t have the right connection attachment. Highly recommend! Hard workers!
Erin Collins
★★★★★
Alex & Ricky just finished their part in the process of restoring my back yard from plumbing issues. I am very well pleased with the way they handled the process. They hauled dirt in & did a fantastic job on spreading & filling in where needed. Well deserved 😊 Thank you so much Alex & Ricky😊
Cathy Malone
★★★★★
Matt and Derrick made a believer out of us again; they work Old School. They let us know when they were on their way, were respectful, let us know exactly what needed to be done, and fixed it in a timely manner. Excellent customer service. We highly recommend this company.
Carol Wilson
★★★★★
Derrick came to my house and when I say this young man was so helpful. He knew his job and did an exceptional job. Very friendly and professional. I would highly recommend this young man. Thank you Derrick from The LaMaster Family!!!!
Debra Lamaster
★★★★★
Cody & Alex did a very efficient in their work. Cleaned up everything spotless. Plus, they were friendly and easy to work with. Highly recommend asking for these two guys to do your work and repair...I will.
Lee Hunka
★★★★★
I’ve never hired a plumber before. I placed a request and they came early the next day and finished in record time. They were courteous and answered all of our questions. The price was reasonable. I recommend Derrick and Angel they were great.
Que Hutchins
★★★★★
I called this company to see about having someone come look at a shower leak. The office secretary Frances was extremely sweet and understanding. She got me on the books and sent out two guys, Alex and Robert. Not only did they take care of the issue, but they were very professional and knowledgeable. They kept me posted on everything and showed me the problem. They explained everything to where I had full understanding of the issue. I was impressed and pleased with the service.
Kimberly Brumfield
★★★★★
Wow. Impeccable service and response time. My granddaughters three-year-old birthday party today and I sprung a leak under the sink. Water was everywhere. I called multiple plumbing companies and this service came right out. The serviceman was knowledgeable, fair and quick. He saved the day! I’m so grateful.
D Ironbutterfly
★★★★★
Derrick and Eric came on time, did a great job explaining the problem and their approach. They went above and beyond helping to tackle other issues that arose beyond the initial diagnosis.
Pranay Singh
★★★★★
Derek and Alex showed up promptly and were able to quickly assess my plumbing issue and will be back out to replace the part! They were quick professional and courteous and I highly recommend American Platinum Plumbing.
Tonya Bell
★★★★★
The work is effective and on time. Bosses and employees - A family.
graciela mansilla
★★★★★
I want to thank Derick and Erik for their work at repairing a water leak in the line to my house. They really know what they are doing, determining even the reason for the failed joint and an appropriate method of repair, getting it all done and back on line in an hour. Thanks guys!
Rev Grant Sisson LPC, LCDC
★★★★★
Cody & Corbin were awesome they got our water on in no time, were very neat, cleaned any Sheetrock and dust cleaned up. Went through entire building to make sure there were no more leaks. Let us know throughout the job so we completely understood.
Annette Haggerty
★★★★★
American Platinum performs thoroughly and timely. Alex was great about explaining what they found and what was necessary to fix it. I will use these guys again.
Bob Prewitt
★★★★★
Had a leak outside in my water meter made an appointment on Friday for Saturday. The plumber came out at 8:45 was very prompt and very professional and explaining the problem got it fixed and under an hour and a half.
George Evangelista
★★★★★
Great Team!! Matt and Erik were professional and responsive. I will definitely recommend them to my friends and family.
Aaron Boudreaux
★★★★★
The week before Thanksgiving, Atmos turned off the gas to our home and informed us we had a leak. We have a gas line policy through HomeServe who connected us with Sonny at American Platinum Plumbing. Sonny, Donovan and an army of wonderful people searched, dug, replaced and had us back in our house for Thanksgiving. They did great work and we are grateful.
Leah Eiden
★★★★★