FAQ

  • What's the difference between drain clearing and hydro jetting?

    Drain clearing typically uses snakes or augers to break through blockages, while hydro jetting uses high-pressure water streams to completely remove buildup, grease, and debris from pipe walls. Hydro jetting is more thorough for stubborn blockages and preventive maintenance. At American Platinum Plumbing, we recommend jetting for recurring clogs or heavy buildup.
  • How does hydro jetting clear sewer lines?

    Hydro jetting uses high-pressure water—often 3,000 to 4,000 PSI—to blast away grease, tree roots, mineral deposits, and other blockages from sewer pipes. The pressurized stream scours the entire pipe interior, restoring full flow capacity. It's safe for most residential and commercial pipe materials when performed by trained professionals.
  • When should you schedule hydro jetting for your drains?

    Schedule hydro jetting when drains repeatedly clog, water backs up slowly, or you notice foul odors from buildup. It's also ideal as preventive maintenance every 18 to 24 months for homes with older pipes or heavy grease use. Commercial properties benefit from more frequent jetting to avoid downtime.
  • Can hydro jetting damage old pipes?

    Hydro jetting is safe for most pipe types, but extremely old, corroded, or fragile pipes may require inspection first. A camera inspection helps identify weak points before jetting. At American Platinum Plumbing, we assess pipe condition to determine the safest and most effective clearing method for your system.
  • What causes kitchen sink drains to clog frequently?

    Kitchen sinks clog from grease, food particles, soap scum, and debris that accumulate along pipe walls over time. Pouring fats or oils down the drain accelerates buildup. Regular maintenance and avoiding grease disposal in drains help prevent recurring blockages in Mesquite-area homes.
  • How long does a professional drain clearing take?

    Most residential drain clearing jobs take 30 minutes to an hour, depending on blockage severity and location. Hydro jetting may take longer for extensive buildup or main sewer lines. Emergency clogs like burst pipes or severe backups are prioritized for fastest response and resolution.
  • What's the biggest mistake people make with clogged drains?

    Using chemical drain cleaners repeatedly is the most common mistake. These products can corrode pipes, harm septic systems, and often provide only temporary relief. Professional clearing or hydro jetting addresses the root cause without damaging your plumbing system long-term.
  • Do commercial properties need more frequent drain maintenance?

    Yes, commercial properties experience higher usage, grease loads, and debris volume, leading to faster buildup. Restaurants, hotels, and multi-unit buildings benefit from scheduled hydro jetting every 6 to 12 months to prevent costly backups and maintain health code compliance.
  • Can tree roots cause sewer line blockages in Texas?

    Absolutely. Tree roots seek moisture and nutrients in sewer lines, infiltrating through small cracks or joints. In Mesquite's climate, aggressive root growth is common. Hydro jetting can cut through roots, and inspections help identify entry points needing repair to prevent future intrusion.
  • What are the benefits of hydro jetting over snaking?

    Hydro jetting removes all buildup and residue, not just punches a hole like snaking does. It cleans pipe walls thoroughly, reducing the chance of quick re-clogging. Jetting also clears grease, scale, and tree roots more effectively, making it ideal for long-term maintenance and stubborn blockages.

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